Responsible Gaming at 95bat

Our Commitment

95bat's Commitment to Responsible Gaming

At 95bat, we believe that gambling should always be a form of entertainment — one that is freely chosen, affordable, and kept in balance with all other parts of life. We take responsible gaming seriously because we know that for a small number of players, gambling can shift from a leisure activity into something that causes real harm to them and the people around them.

95bat operates across Bangladesh, serving players in Dhaka, Chittagong, Rajshahi, Khulna, Sylhet, Barisal, Rangpur, Mymensingh, and beyond. We understand the cultural and social context of our players, and our responsible gaming programme is designed with that context in mind. Gambling is a recreational activity for adults who can make informed choices — it is not a source of income and it is never a solution to financial difficulty.

If you have any concern — however small — that gambling is affecting your life, your finances, your relationships, or your mental wellbeing, we strongly urge you to use the tools and resources on this page. Our support team is available 24 hours a day, 7 days a week, in both English and Bangla, at no cost.

Player Tools

Tools to Help You Stay in Control

95bat gives every registered player direct access to a set of practical tools designed to keep gaming enjoyable and within personal limits. All tools can be accessed from your account settings at any time.

Deposit Limits

How Deposit Limits Work at 95bat

Setting a deposit limit is one of the most effective ways to keep your gambling spend within a budget you are comfortable with. When you set a deposit limit on 95bat, the platform will prevent any deposit that would cause you to exceed your chosen limit within the relevant time period — whether that is a 24-hour rolling window, a full calendar week, or a calendar month.

Reducing a deposit limit takes effect immediately. Increasing a deposit limit requires a mandatory 72-hour cooling-off period before the higher limit becomes active — this delay is intentional and is designed to give you time to reconsider. If you need to increase your limit but change your mind within the 72-hour window, contact support and the increase request can be cancelled at any time during that period.

Session & Time-Out

Session Reminders and Time-Out Features

Losing track of time is one of the most common ways that recreational gambling shifts into something more problematic. 95bat's session reminder tool is designed to interrupt automatic play and bring you back to a conscious decision about whether to continue. You choose the reminder interval — we suggest starting with 60 minutes if you are unsure — and the platform will display a clear notification when that time has passed.

If you feel you need more than a reminder, a time-out allows you to pause your account for a defined period. During a time-out, you cannot place bets or make deposits, but you can still log in to process a withdrawal of any available balance. Time-outs are ideal for players who feel they are playing too frequently and want to create a structured break without committing to a longer self-exclusion.

Self-Exclusion

Self-Exclusion at 95bat

Self-exclusion is the strongest player-initiated protection tool available on 95bat. When you request self-exclusion, your account is suspended for the period you choose — 6 months, 1 year, 2 years, or permanently. During the exclusion period you will be unable to log in, deposit, or place bets. Any promotional communications from 95bat will be halted during the exclusion period.

Once a self-exclusion is active, 95bat will not accept any request to reverse or shorten it before the chosen period has fully elapsed. This is by design — it protects you at moments when you may feel the urge to return before you are ready. A permanent self-exclusion may only be reviewed after a minimum of 5 years, following a mandatory assessment process.

Our Principles

The Principles Behind Our Responsible Gaming Programme

Every decision 95bat makes about how we design the platform and interact with players is guided by four core responsible gaming principles:

Warning Signs

Recognising the Warning Signs of Problem Gambling

Problem gambling does not always look dramatic. It often develops gradually, through small shifts in behaviour that can be easy to miss or explain away. The following warning signs are commonly associated with gambling becoming harmful:

• ⚠️Gambling with money you cannot afford to lose, including borrowing money or using money intended for rent, food, or bills.
• ⚠️Chasing losses — placing more bets to try to win back money you have already lost.
• ⚠️Gambling for longer than you planned, or being unable to stop once you have started.
• ⚠️Feeling anxious, restless, or irritable when you are not gambling or when you try to cut back.
• ⚠️Hiding gambling activity from family members or close friends, or lying about how much time or money you spend gambling.
• ⚠️Gambling to escape stress, depression, loneliness, or other difficult emotions rather than for entertainment.
• ⚠️Neglecting work, study, family responsibilities, or personal health because of gambling.

Self-Assessment

A Quick Self-Assessment

Answer the following questions honestly. There are no right or wrong answers — this is for your reflection only. If you answer "yes" to two or more of these questions, we encourage you to speak to our support team or use one of the tools above.

• Q1Have you ever spent more time or money gambling than you originally intended to?
• Q2Have you ever gambled to try to win back money you had already lost?
• Q3Have you ever felt the need to hide your gambling from people close to you?
• Q4Has gambling ever caused you to feel stress, guilt, or anxiety?
• Q5Have you ever borrowed money or used essential household funds to gamble?
• Q6Have you ever tried to cut back on gambling but found it difficult or impossible to do so?

Age Verification

Age Verification and Underage Gambling Prevention

95bat operates a strict 21+ policy. No person under the age of 21 may register an account, make a deposit, or place a bet on the 95bat platform. During registration, all players are required to confirm that they are aged 21 or above. 95bat reserves the right to request identity documents at any point to verify a player's age. Where age cannot be confirmed, or where we have reasonable grounds to suspect a player is under 21, the account will be suspended immediately pending verification.

If you are a parent or guardian and believe that a minor in your household may have accessed the 95bat platform, please contact our support team immediately at [email protected]. We will investigate and act swiftly. We also recommend the use of parental control software on shared devices to prevent minors from accessing any online gambling platform.

Get Help

Need Help? Contact 95bat Support

If you feel that gambling is becoming a problem for you — or for someone you care about — please reach out. There is no shame in asking for help, and acting early always leads to better outcomes. 95bat's support team is available 24/7, in both English and Bangla, and every conversation is treated with complete confidentiality.